PT Health and Fitness Terms and Conditions, Waiver Policy and Refund Policy


This Site is owned and operated by PT Health and Fitness.

These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by PT Health and Fitness on the site and in the studio.

Please read these terms and conditions carefully. Your use of the site, the purchase of any Services on this site will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.

Terms & Conditions

Sessions are always subject to availability but we will always do our best to accommodate you in your chosen time slot.

All sessions must be prepaid and all clients agree to our 24hr notice policy when cancelling and/or rescheduling. If you’re booked into a class, but miss it or cancel with less than 24 hours’ notice, you will be charged for it.

Important Liability Statement

The information available on or through this site, and the Services supplied via or in connection with this site or at the studio do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor.

It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this site is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this site or provided through any Service supplied by us to you.

You, your legal representatives and your heirs release, waive, discharge and covenant, not to sue PT Health and Fitness and or Petra Bekkerin for any injury or death caused by their negligence or other acts.


PT Health and Fitness warrants that the Services will be supplied with reasonable skill and care.

Statutory Rights and Refunds and Cancellation

Session fees are non refundable if client failed to give notice 24h before the start of the session.

Session fees may be increased by PT Health and Fitness at any time. PT Health and Fitness shall give Clients not less than 30 days notice prior to any such increases.

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to Services may only be credited to the credit or debit card originally used to make the purchase. 


In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by PT Health and Fitness through or via the Site or the studio and all services offered as part of any group class or after school club. Any electronic information supplied to you by PT Health and Fitness will constitute part of “Service” and cancellation rights will apply accordingly. “Site” means the web site at the URL or replacement site(s) from time to time.

Site Usage and Intellectual Property Rights

You may use the Site for personal and lawful use and in accordance with these terms and you may not copy or use any material from the site for any commercial purpose.

The intellectual property rights in all contents of the site and supplied as part of Services, and in the PT Health and Fitness brands’ trade marks and logos (“Materials”) are owned by PT Health and Fitness. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the site, include or create links to or from the site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof. You must not use the PT Health and Fitness brand, logos or marks without written licence.

You must not use the site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the site or any other web site or damage or destroy the reputation of PT Health and Fitness.

PT Health and Fitness accepts no obligation to monitor the use of the site. However, PT Health and Fitness reserves the right to to block your access and to take action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation.

PT Health and Fitness will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security. You should refresh your browser each time you visit the site to ensure that you download the most up to date version of the site as we may change the site from time to time.

Your Personal Information

Usage of your personal information is governed by the PT Health and Fitness privacy policy, which forms part of these Terms and Conditions.


You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, PT Health and Fitness does not enter into conditions, warranties or other terms in relation to the site or the Services or any guaranteed or predicted result.

Subject to the important liability statement, PT Health and Fitness is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

Suspension and termination of Service

PT Health and Fitness may suspend the operation of the site for repair or maintenance work or in order to update or upgrade the contents or functionality of the site from time to time. Access to or use of the site will be not necessarily be uninterrupted or error free.

PT Health and Fitness may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any sums due to PT Health and Fitness (including if the credit/debit card you use is not valid or does not work for another reason).

Contract Information

No contract will exist in relation to the Services until we have confirmed to you by email the particulars of your order, the value of your order and the Services (as applicable) you have purchased.


Information displayed on the site as to pricing and availability is subject to change by PT Health and Fitness with a 30 days notice period.


PT Health and Fitness may change these terms and conditions from time to time. By browsing the site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.


Enquiries or Complaints

If you have any enquiries or complaints email


This Privacy Policy sets out our privacy practices. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.

By using any PT Health and Fitness service you unconditionally agree to be bound by this Privacy Policy. PT Health and Fitness wants to offer you the best possible internet experience. Consequently, additional functions, features or services are incorporated into website from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

What do we collect and use personal information for? In order to:

  • Administer your account with us

  • Process payments submitted by you

  • Customise the service we provide to you

  • Anticipate and resolve problems with any services supplied to you

  • Send you information about our services (if you have chosen to receive such information)

We need to collect and process personal information about you (including your name, a user name, gender and birth date). We may ask you for this information through our Site, or via the telephone. Certain information is collected automatically, as described later in this Privacy Policy.

Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can tailor our services for you.

At PT Health and Fitness we don’t share your data with any third party other than those utilised to service our business.

Third party sites

We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Site and recommend that you check the policy of each site you visit.

Information about services

It is very important to us that we provide you with the highest level of service. In order to help us do this, where you have agreed to receive such information, from time to time we may send you details of services which we think may be of interest to you.

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time, simply by contacting us. 

Disclosing your information to others

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). Our policy is not to sell or share data.